Technology Info for Students

If you are having problems with your computer or iPad, see if your problem is covered in the FAQs or other resources below. We also welcome you to stop by the Tech Office in Room 100.

BYOi

Tech FAQs

Connecting to the Internet on an iPad

Go into the Settings app and tap on Wi-Fi. Choose "SI_Students" from the list of networks and enter your username and password. When the certificate pops up, tap "Accept". If prompted to just enter in a password (and not your username), tap the arrow at the far right and then tap "Forget this Network". Then tap on "SI_Students" network and enter your username and password.

Problems with your iPad?

Troubleshooting steps for iPads (also works for iPhones)

0. Quit all apps on your device

Info here: https://www.imore.com/how-force-quit-apps-iphone-ipad

1. Force Restart your device

Different iPads and iPhones have different ways to force restart. Info here:

iPads: https://support.apple.com/guide/ipad/force-restart-ipad-ipad9955c007/15.0/ipados/15.0

iPhones: https://support.apple.com/en-us/HT201412

2. Make sure your iPad or iPhone has the latest version of its operating system:

Open Settings

Tap General

Tap System Update

Install any updates that are there

3. Make sure the apps on your iPhone or iPad are up to date

Open App Store

Tap your picture in the upper right corner

Tap Update all

4. WARNING... READ THE INSTRUCTIONS COMPLETELY BEFORE ATTEMPTING TO DO THIS STEP - POSSIBLE DATA LOSS

Delete the app and reinstall from the App store… MAKE SURE YOU HAVE BACKED UP YOUR DATA BEFORE YOU DO THIS STEP… IT’S LIKELY THAT YOU WILL LOSE YOUR DATA IN THAT APP IF YOU DON’T BACK IT UP.

Make sure you test after each step… if it’s working, you can stop (although you won’t hurt anything if you do all of the steps…)

Updating your password

If you've forgotten your password
Drop by the Library or the Tech Center and they can help you with resetting your password

If you know your password
To change your password (which will change ALL your passwords, including SI Gmail, Website access, PowerSchool, etc), go to https://www.siprep.org/pw (this option can also be done at home).

Password Requirements:

Your new password must be at least 14 characters long
Your new password will not have any additional requirements. You can use all lower case letters, or you can use no lower case letters. All numbers, or no numbers. There are no restrictions.
We strongly recommend you use a passphrase, rather than a word and number combination. "I adore bieber" will work, is 14 characters, and easy to remember. "P@s$w0rd" is shorter, but is harder to remember and is actually easier to crack by several factors of 10.
Passwords will need to be changed once per year